Request a refund

Smart fridges sometimes get it wrong — sorry. Tell us what happened and we'll refund within 24 hours.

Where is the machine?

A business name and city is plenty — we'll figure out which fridge.

What happened?

Charged for something I didn't take The fridge thought I took an item I put back, or detected extras. Charged the wrong price The fridge identified the item incorrectly. Charged more than once I see duplicate transactions on my card. Item was damaged or expired Leaking, crushed, or past best-before. Something else Tell us in the notes below.

How much were you charged?

How did you pay?

Card Apple Pay Google Pay Other

Last 4 digits of card optional

Helps us cross-reference your transaction faster.

How can we reach you?

We'll only contact you about this refund.

Notes optional

Add a photo of the receipt or item Optional — helps with verification

Request a refund

Refund request received